Teamvelle Support

Email: support@teamvelle.com, Monday–Friday, 9 AM–6 PM ET. We reply within one business day.

Common questions

  • I can't sign in. Use the email your manager invited. Tap "Forgot password" on the sign-in screen.
  • I didn't get an invite. Ask your manager to resend it from Team → Invites. Invites expire after 7 days.
  • Notifications aren't showing. iPhone Settings → Teamvelle → Notifications → Allow.
  • How do I delete my account? In the app: Settings → Account → Delete account, then type DELETE. Or email us.
  • Billing questions. Business owners manage plans at teamvelle.com (signed in, Settings → Billing). The iOS app does not handle billing.
  • Privacy: teamvelle.com/privacy · Terms: teamvelle.com/terms

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